The Mitel Connect software client can be used at home with a standard USB headset.

How to use a USB headset with Mitel Connect

1. Log into the Mitel Software with your regular Okta/Windows username and password
2. Click on the phone handset icon:
   
3. Select Softphone -> Communications:
   

Best Practices:

• Only use the software outside of Parallels
• Use a wired connection with your PC for better call quality