Adding the Account to the Mail App Open Settings, then select Mail. Under Accounts, select Add Account. Select Microsoft Exchange. Enter your email address and what you would like the description to be. Select Sign In. Select Work or school account. Enter your domain password. This is the password you would use to login to a computer at base or access mail via the web. Choose which items you would like to sync with the server, then select Save. After a few moments, check marks will appear identifying that the account has been created.

Note: These screenshots were taken on a Samsung Galaxy S10, your screens may differ in some areas but the process should be similar. If you have trouble with the default mail app on your Android device, try the Outlook App from the Google Play Store. Adding your E-Mail account to the Mail app Open the Mail app. If you have not added an E-Mail account yet, you should see the below option. Select Office 365. Enter your email address, then hit next. Select Work or school account. Enter your password, then hit Sign in. If you have previously setup Two-Factor Authentication (2FA or MFA), enter your code or confirm this sign in in your app. Hit Apply at the bottom right. Select the Sync settings that you would prefer, then hit Done. Hit Activate at the bottom right. The listed items are all things that we can control if we choose to, but mostly do not. If you do not agree with allowing these permissions you cannot have email on your phone and will have to use the web version. On this screen you can set a name for the account, it can be whatever you want. Hit Done when you are done. Thats it! Your e-mail should be all set now. 

If you need to access your Web Mail, you have two options for doing this.  Login through Okta - Go to https://proemssolutions.okta.com and enter your username and password. Once logged in, just click on the Microsoft Office 365 Mail button. Hitting the button will launch your web mail in a separate browser tab. Go directly to the site - Go to https://outlook.office.com.. Depending on how your computer is setup, it may ask you to login and it may not. If it does, enter your email address as your username. If it asks if its a "work or school account" or a "personal account", select work or school account. 

The Phish Alert Button allows you to quickly and easily submit any emails you may think are phishing to IT for review. Using the Phish Alert Button also has the added benefit of helping you identify whether an email was a test from KnowBe4 or if it was a real phishing email. When you correctly identify these emails using the Phish Alert Button it also gets recorded under your KnowBe4 user account.  How to use the Phish Alert Button First, highlight the email you'd like to report. Hit the "Phish Alert Report" Button at the upper right. Click "Phish Alert" from the new box that appeared. You will then get a popup that will either tell you the email was sent by us as a test, or if it was a real email, it will say it was forwarded to your security team (IT) for review.  After a short amount of time, the email will be moved automatically to your deleted items. 

Sending an encrypted email is required when you must email someone HIPAA protected information. Encrypting the email makes sure that only the intended recipient will be able to view the message or attachment. There are multiple ways to send encrypted emails, see below for each of the methods. Depending on the situation, using one or the other may be preferred.  Use the Barracuda Essentials plugin for Outlook Start a new message and look for the Barracuda Essentials Encrypt Message button and click it.  Once you click the button, a screen will slide out from the right-hand side of the message, this is where you can indicate whether the message will be encrypted or not.  Click on the slider where it says Encryption off to enable Encryption of the message. Once you click it, the dot will move to the right and it will say Encryption On. Please note that once you enable Encryption of the message, 3 things will change.  - There will be a message letting you know NOT to remove the attachment that was added. You can add attachments, just do not remove the auto-added attachment as that will cause encryption of the message to fail.  - There will be an attachment on the email, as above, DO NOT remove it.  - The Encryption On will now have a blue background instead of the gray background when it was off Once you have Enabled Encryption it is safe to click the x to close the right-hand slide out Once you have enabled Encryption of the message, just fill out your message as normal and attach any attachments that you need, then hit send.  Use the Barracuda Plugin for Outlook Web Compose a new message, then look for the Barracuda Essential button and click it. Much like in Outlook, this will pop-out a section on the right-hand side. Click the Encryption off button to enable encryption, after clicking it the dot will move to the right and it will change to Encryption On.  Please Note: Several things will change about the message once Encryption is on. The message below will tell you that you should NOT remove the attachment that was added as it will send un-encrypted if you do that. You can leave the attachment it added and add as many other attachments as you want.  Once you have Enabled Encryption, it is safe to click the x to close the right-hand slide out. After Encryption has been enabled, please fill out the message as you would normally and add any attachments you need to send. Once filled out, hit Send.  Use words in the Subject line to Encrypt your message The following can be added to the subject of your email to trigger email encryption: - secure - secured -secure -secured Note: the above will also match even if one, several, or all letters are capitalized. Ex: - Secured Here is an example of the usage of this method: